Refund Policy

We want you to be confident when purchasing from Drazlon. This policy explains when refunds are available for our products, including Zeron subscriptions and one-time purchases.

1. 14-day money-back guarantee

If you are not satisfied with your first purchase of a subscription plan, you may request a full refund within 14 days of the initial payment — no lengthy justification required. This applies to the first billing period of a new subscription only.

2. Subscription renewals

Renewal payments are generally non-refundable, since you can cancel your subscription at any time before the renewal date and retain access until the end of the paid period. If you believe a renewal was charged in error (for example, you cancelled before the renewal date but were still billed), contact us within 14 days of the charge and we will make it right.

3. One-time purchases

One-time products (such as a one-time audit or report) are eligible for a refund within 14 days of purchase if the product was not delivered as described or a technical fault on our side prevented you from receiving it.

4. How to request a refund

Email jk@drazlon.com from the address used at purchase, with your order reference and a brief note about the issue. Because payments are processed by our merchant of record, approved refunds are issued by them to your original payment method, typically within 5–10 business days. You may also be contacted directly by the payment provider to confirm the refund.

5. Cancelling a subscription

You can cancel at any time by emailing us or using the subscription management link in your payment receipt. Cancellation stops future billing; access continues until the end of the current billing period.

6. Exceptions

We may decline refund requests that show signs of abuse, such as repeated purchase-and-refund cycles or violations of our Terms of Service. Nothing in this policy limits any non-waivable statutory rights you may have as a consumer in your country of residence.

7. Contact

Drazlon — Lahore, Pakistan
Email: jk@drazlon.com